Drop off process For Plano Mactracks Location

1.  Fill out a checkin sheet  <Click here>

2. Click the square pay link to pay the diagnostic fee of $85.00 plus tax. <Click Here>
<You connot drop off until after you pay the diagnostic fee.>

3. Check your email to see if you got an email from square pay. If you see the payment confirmation go to step 4 below.

4. Drop your unit off at the frisco mactracks location. Technicians are not avalible in person at drop off. But you can immedatly get ahold of a technician by calling 940-234-3300 or 972-442-1545

Diagnostics usually take 5-7 business days (Weekends and Holidays not included for days.) if it’s a liquid spill or data recovery it will take 6-10 business days or less. These are estimated times it could take a bit longer. Diagnostic fee not applied towards estimates.

THE PLANO LOCATION IS FOR DROP OFF ONLY>THERE ARE NO MACTRACKS EMPLOYEES IN STORE. This is a non affiliated buisness called 24 hour data ** 

811 East Plano PKWY
Suite 115
Plano, Tx 75074