About Mactracks

Mactracks is an Apple repair company started back in 1995 by Susan Cort with the simple goal of bringing great customer service to the computer repair industry. For over 20 years the team at Mactracks has worked hard to bring her vision to life. We pride ourselves in providing efficient, quick, and cost-effective solutions for our clientele.

Mactracks is an Apple focused repair facility meaning we specialize in Apple products. All of our technicians are trained and certified to work on both current and vintage Apple computers. We also have technicians who are certified Apple repair providers for iOS. We offer the latest technologies in hardware repair and replacement, networking, data recovery, liquid damage, and software corruption repair. The state of the art repair facility is a secured, locked down facility.

• Susan

  

  Susan is the owner and founder of mactracks. She has worked with Apple computers as a service provider since 1995.

  Susan strives for the best customer service in the computer repair industry. Susan is a very family-oriented individual and enjoys going to movies with her husband and spending time with her grandchildren.

• Javier

  

  Certified Apple Repair Mac Technician
  Manager of the Denton mactracks.

  Javier has been servicing computers and robotics since 2012 and enjoys doing so. Javier is happy to admit that he “nerds” out on the vintage units. He is active in community theater as an actor.

  Hablamos Espanol

• Jeff

  

  Certified Apple Repair Mac Technician / iOS Technician and the manager of the Plano location

  Jeff helps Mactracks with all repairs. He also handles iOS device service requests. In his free time, he enjoys spending time with his friends and family. Jeff enjoys participating in live action role playing similar to the civil war reenactments.

• Jason

  

  Certified Senior Apple Repair Mac Technician
  Cheif operations officer

  Jason takes care of our high-tech maintenance, facility integrity, and keeps the location secure. He specializes in Liquid Damage, Hard Drive Replacements/Repair, Recovery, and Software Corruption. He is actually a volunteer here and not a paid employee.

• Dylan

  

  Certified Apple Repair Mac Technician

  Dylan is certified to work on all Macs. He enjoys researching and reading about artificial intelligence.

• Brandon

  

  Certified Apple Repair Mac Technician

  Brandon helps Mactracks with all repairs. He also handles iOS device service requests. He enjoys and competes in on-line gaming with his Blizzard team. He also builds high tech computer cooling systems and high end gaming machines.

Client Testimonials

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  “We have been using Mactracks for all of our Apple products for over ten years. Highly professional and friendly team. The best in the business.”
  – Brad B., Routh Street Investments

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  “Mactracks made it so easy to get a broken screen fixed on our mac the first time, we just keep coming back. Plus, with their great service and reasonable prices, we know we can be a Mac family forever!”
  – Jeff & Jill B., Lockhart’s BBQ

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  “Mactracks resolved my problem in less than 24 hours. Friendly and efficient are the only words that I can say. Thanks Mactracks!”
  – Ruben L., Residential Client

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  “Very friendly and knowledgeable staff. I would highly recommend them to anyone needing to have their Apple products worked on or parts replaced!”
  – Abra B., Residential Client

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  “These guys are hands down the best thing that has ever happened to Mac. There customer service is impeccable..”
  – Marshal H., Residential Client

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  “We use Mactracks exclusively to keep about fifty machines running for a corporate photo studio. From simple warranty work to repairing a glitch deep in the OS, Mactracks can do things the Apple Store simply cannot or will not do. Fair pricing, quick turnaround, and genuinely nice people keep us coming back.”
  – Brad C., JCPenney Headquarters