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Service Request Form

Thank you for choosing Mactracks! Mactracks is an Apple Authorized Service Provider and has been in business since 1995, offering our clients first-class service. To start your service, please fill out the form below or give us a call at 972-442-1545.

Filling out this form ahead of time helps expedite the check in process and gets us started evaluating your unit faster. If you are mailing in, dropping off with yourself present or dropping off a vintage unit, our Credit Card Authorization Form is required. Special order parts will also need this form. If needed, we will let you know at time of drop off. Click the green button below to download the Credit Card Authorization Form.

**Online Log Check in is not available at this Time.**

*By signing this document and allowing us to service your device, you agree to the terms and conditions of our repair services. Any units not picked up after 30 days will be considered abandoned and become property of Mactracks. Mactracks is not responsible for any loss of data. Any units under AppleCare Limited or Extended Service Plans do NOT cover data recovery, backups or data migrations.